Frequently Asked Questions
Everything you need to know about shopping with Malbusaat.pk
What are the delivery charges and timelines?
We offer nationwide shipping across Pakistan. Delivery typically takes 3-5 business days. Shipping is free on orders over Rs. 3,000, while a flat rate applies to smaller orders.
What is your return and exchange policy?
You can exchange any unused item within 14 days of purchase. Please ensure tags are intact and you have the original invoice. Refunds are issued as store credit for future purchases.
How do I know which size will fit me best?
Each product page features a detailed size chart. We recommend measuring a similar garment you own and comparing it to our specifications to ensure a perfect fit.
What payment methods do you accept?
We support Cash on Delivery (COD) for all cities in Pakistan, as well as secure online payments via Credit/Debit cards (Visa/Mastercard) and popular mobile wallets.
Are the colors of the products accurate on the website?
We strive to display our products as accurately as possible. However, due to photographic lighting and different screen resolutions, slight color variations may occur.
How can I track my order?
Once your order is dispatched, you will receive a tracking number via SMS and Email. You can use this number on our logistics partner's website to monitor your shipment's progress.